All The Hospitality Software you Need Under One Roof

For Hotels, Restaurants, Gastropubs, Resorts, Spas, Retreats and Events venues

Our Intuitive Software is Easy For Your Team to Learn and Use

No Hidden Charges or Commission Costs, Just One Monthly Fee

Improves Team Collaboration across the company

Property Management Made Simple

Powerful Software for Forward-Thinking Hospitality Businesses

Alacer's software takes care of every aspect of your hospitality business to make light work of providing an impeccable service that will delight your guests.  Streamline your daily processes, provide staff with tools to help them be highly productive and get live insights into your business, via one comprehensive software package.

 

Designed Specifically for the Hospitality Industry

Alacer was formed in 2005 with the objective of bringing a new approach to hospitality software and providing a single, flexible platform, removing the need for multiple systems with limited or poor integration, allowing even the most complex business to operate seamlessly. Today our software helps thousands of hospitality professionals work smarter, more efficiently and ultimately help them to provide a first-class service to their customers every day.

Who We Work With

Our clients include inns, independent/boutique hotels, hotel groups, resorts, spas, private clubs, restaurants and bars. No matter what the size or complexity, our system can grow and adapt to suit your business now and into the future.

 

HOTELS & INNS

Underpins exceptional service, enhances reputation & drives revenue

RESTAURANT/BAR

Takes care of every service from the first booking to the final bill being paid

RESORTS & LEISURE

Everything you need to manage the intricate requirements of a busy resort complex

SPA & WELLNESS

Seamlessly co-ordinate treatment bookings, day guests, classes or group events

CORE MODULES AND FUNCTIONALITY

EVERYTHING YOU NEED FOR HIGHER STAFF EFFICIENCY AND NEXT LEVEL GUEST SATISFACTION

Hotel Management (PMS)

A complete set of professional tools for the smooth management of your front desk operations ensuring all guests receive a top-end stay experience. Perfect for properties of any size or complexity.

 

Restaurant & Bar

Manage table plans, restaurant reservations, events and menus more efficiently and coupled with a multi-functional, touch-screen point-of-sale which seamlessly integrates with the core system.

 

Spa, Wellness & Beauty

Make easy work of handling even the most complex spa packages, including day guests, contraindications, staff rotas and resources as well as other leisure booking requirements

 

Stock Control

Simplify stocktaking and get a more accurate view of stock levels across multiple locations. An up-to-date stock report means you only order what you need, when you need it.

 

Order & Pay at Table

Allow customers to order and pay for food and drinks in a contact-free and socially distanced manner.

Web Bookings

Take commission-free bedroom bookings, restaurant reservations, spa treatments or leisure classes via your own website. Professionally designed and fully integrated with your PMS.

 

Room Rates

Automatically adjust room rates in line with occupancy and leadtime to booking. Alter prices based on availability to get more bookings and boost profits on reservations made during popular period.

 

Functions & Events

A complete conference and banqueting tool for managing individual functions or complex events including bedrooms, restaurant and leisure reservations.

 

Clubs & Memberships

Handles clubs, memberships, subscriptions and accounts. Create membership types, issue membership cards, track activity or charge items to a member account, all in one place.

 

Takeaway/Click & Collect

Alacer's 'Food-to-Go' makes it easy for you to offer food and drink for delivery or collection and can work as a great way to generate additional income.

 

Industry Experts

We are 100% focused on helping hospitality businesses improve guest experiences and improve team efficiency.

Tailored For You

Our software is modular which allows us to offer flexible packages to suit the needs of all business types and budget.

Customer Focused

Our customers are at the heart of what we do. We listen and respond to their needs to ensure they get the most from their software investment.

100% Commitment

We focus solely on meeting the evolving needs of the hospitality industry. Our in-depth industry knowledge means that we are able to anticipate future needs and incorporate these into our software.

Client Diversity

Our customers reflect the diversity of the industry we serve and include businesses of all types and sizes ranging from gastropubs to resorts, multi-property hotel groups and restaurant chains. Customers use the modules and features relevant to them, knowing that whatever the combination, the solution will be seamless and scalable.

Backed by Experts

Companies who choose to partner with Alacer do so with the knowledge that their business will be supported by hospitality experts. Our team are passionate about our customers and many are hospitality professionals who apply their knowledge and experience to the benefit of our customers.

Meet The Alacer Leadership Team

Rob Day: Managing Director
Shaun Aldridge: Development
Jack Dowsing: Training
Ergys Meta: Engineering/Support
Isobel Barkas: Sales & Marketing

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

Book A Demo Today

Complete the form to request your personal demonstration

Cookie Notice

Find out more about how this website uses cookies to enhance your browsing experience.