The Alacer EPOS system was designed from the ground up for the hospitality industry. It supports daily tasks such as adding/removing ingredients from a dish, moving bar orders to the bill, splitting the bill, sending orders straight to the kitchen and managing tables. For more complex properties where they have a spa selling retail items, golf shop, gift shop or places where guests can purchase items, it will track all purchases back to the guest profile, so you see everything about the guest in one place.
Puts You Firmly in Control
A Flexible EPOS solution designed specifically for your hospitality business
class="sm">Many hospitality businesses are multi-faceted nowadays and rely on seamless ordering, sales & billing and stock control to keep their operations running smoothly. A flexible EPOS system which integrates with a core PMS will centralise customer data to give you an accurate view of preferences and purchase history. See who your most loyal guests are and target those who haven’t visited for a while with offers and promotions to entice them to become returning guests.
class="sm">If you are a bar, restaurant, spa, wellness retreat, leisure facility or hotel with a gift shop, or any hospitality business where customers want to purchase items, you need to process sales quickly and efficiently and without having to worry about switching between multiple systems or missing transactions due to broken or ineffective interfaces.
class="sm">With Alacer's EPOS software you can easily switch between restaurant and bar view to speed up service, any sales can be added to a main guest tab, bills can be split in a multitude of ways, and you can keep track of inventory levels, all from one place.
Easy Seating
Accurately quote table lead time and availability during busy periods. A visual planner makes it easy to seat walk-in restaurant guests. Easily switch reservations between tables to meet guest requirements. Link tables for larger parties for effective tab management.
Order Anywhere
Handle every transaction quickly and efficiently. A highly visual interface makes it easy for busy servers to take orders, and with tableside ordering guest requirements can be sent directly to the kitchen or bar, for faster service.
Efficient Billings
Sophisticated bill splitting options makes it easier for customers to settle their bill which can help with faster table turnarounds. Ensure all open tabs are settled efficiently and add transactions to a main accommodation bill where necessary
Discounts & Vouchers
Discounts can be created and applied in a way that is helpful for sales audit reporting and vouchers presented by customers are easily redeemable through EPOS.
Fully Secure
Access is fully secure and all users can easy switch between restaurant or bar mode. Supports fingerprint readers, swipe cards or keycode access with user-level security which means you can restrict functionality.
Live Stock
Get a more accurate view of stock levels as Alacer automatically monitors stock as items are sold from the tills. Wastage entries automatically adjusts stock levels so you can run accurate reports on waste reasons. Stock being moved from one location to another is easily recorded using the transfer button.
Frequently Asked Questions
Is the Alacer EPOS designed specifically for restaurants and bars?
How easy is it to switch from our existing EPOS solution to Alacer?
We have many years' experience of transitioning customers from existing systems. We work to an approved 'blueprint' implementation which we'll share with you and your team. Upon receiving your signed order, we assign a Project Manager who oversees the entire implementation ensuring highest quality and customer satisfaction.
Does the EPOS integrate with my PMS?
The EPOS system is an extension of the core Alacer PMS, which means all information is in real-time and there is no requirement for any third-party interfaces or integrations.
What level of reporting is available?
Powerful reporting allows you to analyse your sales at item level with real time graphic displays and reports, instant margin analysis and year on year comparisons.
Alacer's EPOS system will operate from a mobile device so staff can quickly and easily process sales across your entire property, including spa, golf or gift shop and in any bar or restaurant. We recommend a device with a minimum 7inch screen with an 800x600 screen resolutions.
Do I have to source my own EPOS hardware?
Alacer can supply EPOS terminal and peripheral devices including printers, RFID readers, Finger Print Scanners, Magnetic Swipe card readers etc. If you have existing kit, we will work with you to try to utilise that, but we review this on a case-by-case basis.
Will EPOS work if my internet goes down?
If the network onsite is still operational, an internet connection is not required to run Alacer’s EPOS system.
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