Payment Processing

Process All Payments Securely

Fast and Efficient Payment Management

Processing guest payments should be easy and not require too much time of effort, allowing you to focus on more significant tasks within the business.

Whether you want to take advance payment online, collect deposits, process refunds, offer payments via contactless/Chip and Pin, or tokenise credit cards and store tokens against reservations, you can save time by doing everything from one place.

With Alacer's Payment Gateway partners you can confidently handle customer card payments knowing you are compliant with PCI standards.

Safe & Secure

Handle sensitive card data for online and direct bookings. Allows you to take payment in full upfront, deposits or hold card details to guarantee the booking. Eliminates the need to re key transaction data into the Property Management system. Tokenise credit cards and store tokens against reservations.

Flexible Processing

Supports PDQ terminals and online payments. Process no-shows, apply discounts, refunds or damage charges up to 30 days after departure. Set up rules to handle cancellations for online and direct bookings differently. Allow staff to process a tab payment via a PDQ machine without having to return to the main till.

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

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