Our Team of Experts Are On-hand to Assist

PROFESSIONAL SERVICES

Knowledgeable Staff Are Focused On Your Success

At Alacer you Get Everything you Need under ONE roof!

Our entire team operate from our offices which are located near Cambridge. With Alacer you can be confident that you will receive support from knowledgeable helpdesk experts, training from dedicated trainers who have worked as hospitality professionals, and software written by commercially-focused developers who will deliver innovative tools and enhancements. With Alacer you really do get everything you need, all under one roof!

Alacer Services

All of our customers are assigned a dedicated resource who oversees the entire implementation ensuring highest quality and customer satisfaction.

Learn more

We provide a variety of training options to fit your specific needs, from onsite training to open training days as well as an online learning management tool.

Learn more

Our helpdesk team are all professionals who understand the hospitality industry which means that when you call, you get the support you need.

Learn more

Our team of developers, based in the UK, continually improve features and add innovative functionality that further streamlines our customers' businesses.

Learn more

Alacer's unique 'one-system' solution helps both of our properties ensure they deliver a personal service by streamlining their busy operations, we saw a noticeable increase in bottom-line within the first three months

The King Charles Hotel & The Inn on the Lake

I would thoroughly recommend the Alacer PMS, particularly for a property with a wide range of operations like ours. The comprehensive range of modules and inherent lack of troublesome interfaces makes the system extremely attractive. The absence of up-front costs and a single, inclusive ongoing monthly fee also makes switching to Alacer an easy decision

Bicester Hotel, Golf and Spa

Alacer is an expertly thought out system, with a bespoke service & approach from day one onwards. Alacer listen to the industry and to their customers, producing a very relevant and modular based system that works. This is backed up by knowledgeable and customer focused staff, allowing the technology to talk for itself

The Bell Inn & Hotel

Our installation ran very smoothly due to our trainer working closely with us to meticulously plan and execute our go-live. The staff got up to speed very quickly as the system is very easy to use and offers great functionality.

The Coll Hotel

Whenever I have an issue the support team respond quickly and professionally. I would recommend Alacer to a property of any type or size as it includes features for all hospitality businesses.

The Sitwell Arms Hotel

Book A Demo Today

Complete the form to request your personal demonstration